Product Enquiries & Contact Information
Product Enquiries
Can't find a product? Simply fill in the enquiry form below and our team of experts will locate the part and contact you.
Contact Information
Pre-Sales: | Need more product information or advice on making a purchase? Then send an email to and one of our experts will be happy to help. |
Returns: |
If you are an existing customer with an enquiry about your account or wish to return a product, please read our •Returns procedure, or contact our Customer Services.
* Please note: DuracellDirect is only able to provide customer service assistance for products purchased directly through www.DuracellDirect.com.au. For product purchased elsewhere please contact Duracell Support Team
(• View Return policy)
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After sales: | Email if you are an existing customer with an enquiry about your account, or you can •call our team. |
Live Chat | Need support? Start online chat |
Telephone(*): |
+61 (0)3 94281637 PLEASE NOTE: customer service assistance only for products purchased directly through www.DuracellDirect.com.au |
Monday - Friday 9am - 5pm |
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Postal Address: |
DuracellDirect 9 Frankston Gardens Carrum Downs Victoria 3201 Australia |