Product Enquiries & Contact Information

 

Contact Information

Contact Information

Pre-Sales: Need more product information or advice on making a purchase? Then send an email to and one of experts will be happy to help.
Returns: If you are an existing customer with an enquiry about your account or wish to return a product, please read our •Returns procedure, or contact our Customer Services.
* Please note: DuracellDirect is only able to provide customer service assistance for products purchased directly through www.DuracellDirect.com.au. For product purchased elsewhere please contact Duracell Support Team
(• View Return policy)
After sales: Email if you are an existing customer with an enquiry about your account, or you can •call our team.
Telephone(*): +61 (0)3 94458952
PLEASE NOTE: customer service assistance only for products purchased directly through www.DuracellDirect.com.au
  Monday - Friday
9am - 5pm
Fax: +61 (0)3 94289373
Postal Address:
DuracellDirect 
285a Lennox Street
Richmond
Victoria 3121
Australia

For a map & directions on how to find our store please click • here.

• View company and legal information